FAQs

Frequently Asked Questions (FAQs)

1. General Information
Q: What is Bindas Trends?
A: Bindas Trends is an online clothing store offering trendy, stylish, and affordable fashion for men and women. Our collection includes casual wear, ethnic wear, and the latest fashion trends.

Q: Where is Bindas Trends based?
A: We are based in Mumbai, India, and we ship across the country.

2. Orders & Payments
Q: How do I place an order?
A: Simply browse our website, select the items you like, add them to your cart, and proceed to checkout. Follow the steps to complete your order securely.

Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and cash on delivery (COD) for selected locations.

3. Shipping & Delivery
Q: How long will it take to receive my order?
A: Delivery times vary depending on your location. Typically, orders are delivered within 5-7 business days.

Q: Do you offer international shipping?
A: Currently, we only ship within India. However, we plan to expand internationally soon.

4. Returns & Exchanges
Q: What is your return policy?
A: We offer a 1 day return policy for unworn and unused items with original tags and packaging. Certain items, such as innerwear and accessories, are non-returnable.

Q: How do I request a return or exchange?
A: You can initiate a return or exchange by visiting our website and submitting a request in the ‘Returns’ section. Alternatively, you can contact our customer service team.

5. Customer Support
Q: How can I contact Bindas Trends?
A: You can reach us via email at bindaastrends@gmail.com.

Q: What are your customer support hours?
A: Our support team is available Monday to Saturday, from 10 AM to 7 PM IST.

6. Discounts & Promotions
Q: Do you offer discounts or promotions?
A: Yes! Follow us on Instagram and Facebook for exclusive discounts and promo codes.

Q: Can I use multiple discount codes on one order?
A: No, only one discount code can be applied per order.

Still have questions? Contact us at bindaastrends@gmail.com!